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Rebel Bro Reviews

4.3

(Rated by 7 users)

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Jun 7, 2026
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Overall Rating

4.3

Base on 10 Reviews

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Ratings by Feature

Recent Customer Reviews (10)

SM

Stephanie McNeill

Apr 29, 2026

Poor customer serviceI had a really frustrating experience with Rebel Bro and won’t be ordering from them again. First, my order was pushed back by an additional month with very poor communication. There was no proactive update or real effort to keep me informed...it felt like I had to chase answers. Then, when my order finally shipped, it was lost in transit. While I understand that shipping issues can happen, I was left to handle the entire shipping claim process myself, which is long and inconvenient. During that time, I reached out to customer service asking if they could offer a gift card so I could repurchase my items. I had originally saved $31 on my order and was now facing another month long backorder if I reordered, so I was hoping for some level of support or goodwill. Their response was essentially that the shipping issue “wasn’t their fault" and offered me a 15 dollar gift card as a 1 time consideration. While I agree with that to a degree, it’s also not my fault...and good customer service is about how you handle situations like this. There were multiple ways they could have helped or shown appreciation for the inconvenience, but they chose not to. Overall, the lack of communication, zero flexibility, and unwillingness to offer even a small gesture of compensation lost them a potential repeat customer. I expected much better service and won’t be returning.

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EO

Ewelina Owre

Jul 28, 2025

TerribleTerrible customer service. Horrible return policy. After this bad experience really this brand is over priced and there are so many better brands and competitors

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EO

Ewelina Owre

Jul 28, 2025

Waste of moneyTerrible customer service. Horrible return policy. After this bad experience really this brand is over priced and there are so many better brands and competitors.

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WN

William Nicholson

Feb 22, 2024

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LW

Lara Wilson

Feb 20, 2024

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FP

Frances Padilla

Feb 19, 2024

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FG

Finley Gray

Feb 19, 2024

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ER

Elvia Rivera

Feb 19, 2024

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RT

Roy Turnbow

Feb 16, 2024

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LM

Lucas Melo

Feb 16, 2024

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